Finiin Apps

Delete your account

You can request deletion of your Finiin customer, driver, or food place account and the personal data associated with it. This page applies to Finiin customer ordering, Finiin Driver, and Food Place dashboard accounts published by Automation, LLC.

How to request deletion

For customers or drivers, sign in to the Finiin app or Finiin Driver app and open Account.
For food places, sign in to the Food Place dashboard and use Delete account under Account control.
Tap Delete account and confirm the deletion request.
If you cannot access your app or dashboard, email support@finiin.com from the same email address used for your account.
Use the subject line: Finiin account deletion request.
Include your full name, account type, business name if applicable, and phone number so we can verify ownership.
Our team will confirm your request and delete your account within 30 days.

Email support@finiin.com

Data that will be deleted

Finiin account login (email and password)
Profile name, phone number, and profile photo
Saved customer delivery addresses, driver profile details, or food place account profile details
Driver document photos when they are no longer required for legal, safety, fraud prevention, or payout records
App preferences tied to your account

Data that may be kept

Order and payment records may be kept as required for tax, accounting, fraud prevention, and legal compliance.
Information already shared with restaurants or drivers for completed orders may remain in their operational records as needed to fulfill past deliveries.
Stripe may retain payment records according to Stripe's policies and legal requirements.

We may retain certain records for up to 7 years where required by law or for legitimate business purposes such as dispute resolution.

Partial deletion without account deletion

In the Finiin app, customers can remove individual saved delivery addresses from account settings without deleting the entire account. Food places can update storefront details in the Food Place dashboard without deleting the entire account. Full account deletion can be initiated from the app, dashboard, or by contacting support using the steps above.

Questions? Visit finiin.com/support or call 612-703-9647.